7 Reasons Why You Need A Philippine Call Center

 

Why the Philippines? 7 reasons of why the Philippines is the premier offshore destination for your business.

  1. English is a natural language. This is the first concern of anybody looking to outsource and we have taken the steps to source the highest quality English speaking agents available in the Philippines.

  2. We’re affordable. When you truly consider the benefits - when you add up all of the features - we undeniably offer more value than our nearest competitor, India. Sometimes you have to look beyond price and consider all things such as quality of service, uptime, support, management accessibility and flexibility. There is a cost to “cheap outsourcing” - don’t let it burn you.

  3. Reduce and control operating costs. Outsourcing to the Philippines typically nets an immediate 40% savings on your operational costs. You can replace your entire domestic call center staff with one manager who works with a team of agents in the Philippines at a fraction of the cost.

  4. We hire amazing employees. The talent runs deep within the Philippines. This means a better outsourcing experience for you. While working at OAM may be great, interviewing isn’t all that fun. Our on-site (no book, no google) written competency tests take approximately 2 hours to complete. Simply, we find, hire and train the most talented individuals possible and we work hard to keep them.

  5. Serving since 1998. The first western companies began outsourcing in the late 1990s. The pace increased rapidly in the new millenium with the arrival of numerous blue-chip Wall Street firms such as American Express, Microsoft, JP Morgan, AT&T, and Dell who all now have extensive several-thousand seat operations in the Philippines.

  6. The world needed a new outsourcing partner. India is typically the first and sometimes only country that comes to mind when a company begins to explore outsourcing. The early entrants to the Philippine outsourcing industry took advantage of its status as an unknown outsourcing destination by hiring thousands of highly qualified and fluent agents in the Philippines.

  7. We do more than call centers. Medical records management, level 1 technical helpdesks, studio animation, and tax preparation are all currently being done in the Philippines. The depth and breadth of talent in the Philippines also includes previously underemployed individuals with decades of experience and masters degrees who are now working on behalf of thousands of Western companies.



    Take 5 minutes to learn more. Call us now at 800-626-9479.